If you change your mind, Spotify saves your playlists and settings for three months after you cancel your Premium subscription, so you can pick up where you left off.Īfter three months you can still upgrade to a Premium subscription through your Spotify account, but you won’t have any of your old settings saved. Can I reactivate my Spotify Premium account? If you have Facebook, you can also check for any rogue Spotify accounts there – just head to Settings > Apps and a Spotify icon will appear there if you have an account associated with your Facebook profile. It’s also possible that you have another account that’s active on Premium if you’ve lost track of an account, you can use Spotify’s password reset form (opens in new tab) to see if you have an email address associated with a Spotify account. Step 2: Open Spotify’s contact form Open the Spotify contact form by navigating to Help > Account Help > Close your account. If you subscribed through iTunes, check out Apple’s guide (opens in new tab) to managing your in-app subscriptions. Step 1: Log-in to Spotify on your browser To close your account, log in to Spotify on your mobile browser and make sure that you’re on Spotify Free. If this is the case, you have to contact the company that manages your payments. Scroll to the bottom and select Click here to continue to the cancellation page. Within minutes of clicking the confirmation to cancel you should receive an email from Spotify. Under Cancel your subscription select View your options. Cancelling the subscriptions means that you won’t be billed again after that date. To do this, fill out the cancellation form provided by Spotify. Spotify can also assist you if you’re unsure about what third-party app you signed up on to avail their Premium plans. Consult your carrier’s customer service if you encounter problems. If you don’t see an option to cancel on your Spotify account page, it may be that you signed up to your Spotify subscription through a third party like iTunes, or a broadband/mobile provider. When you’ve cancelled your Spotify subscription you can still enjoy the benefits until the renewal date. Find the Spotify entry, and proceed to cancel the subscription. Image credit: TechRadar Why can’t I cancel my Spotify subscription?
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